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Zumora.in
Shopify Excellence, Delivered Systematically
Project Management & Client Onboarding
Our Standard Operating Procedure for Your Project
Transparency · Quality · Partnership
Who We Are
Your Dedicated Team at Zumora.in
We are a focused team of 9 highly qualified designers and developers. Shopify is what we do, and every project we take on follows a single, proven process. That way, you always know what to expect.
9
Expert Team Members
5
Core Specializations
1
Unified Process
30
Days Post-Launch Support
$55
Per Hour (Billing)
Our Commitment
Complete Transparency
You will never be left wondering what is happening with your project. We keep you in the loop from day one to well after launch.
  • Daily internal stand-ups where our team reviews progress and clears any blockers right away
  • Weekly client calls to walk you through progress, show you what is done, and discuss anything that needs your input
  • A project management tool that gives you full visibility into tasks, timelines, and status at any time
  • No surprises because if something needs your attention, we raise it early, not at the last minute
Website design mockup on desk
Project Overview
The Full Journey
Every project moves through these carefully designed phases. Each one builds on the last, so nothing gets missed and quality is built in at every step.

Discovery & Planning

2 to 3 weeks

Graphic Design

High-fidelity visuals

Data Migration

Safe and verified

Development

Bringing it to life

ERP Integration

Connected systems

Internal QA

Round 1 and Round 2

Client QA

Your review

Code Freeze

Locked and stable

Launch Prep

Go-live ready

Post-Launch

30 days support

Payment Cycle

Billing at $55 per hour, invoiced on agreed milestones so merchants pay as work is delivered—not as one lump sum unless you prefer that.

Discovery
Payment
Design
Migration
Development
ERP
Internal QA
Client QA
Freeze
Launch
Support
Phase 1
Discovery & Planning
We spend 2 to 3 weeks really getting to know your business, your brand, your customers, and your goals. This is where the entire project gets its foundation.
  • Learn your brand identity, target audience, and what success looks like for you
  • Map out every feature and function your store needs to have
  • Figure out where your data lives and plan how to move it safely
  • Document what your ERP integration needs to do
  • Put together a detailed project plan with milestones and dates
  • Get your sign-off before we start building anything
Website analytics and planning dashboard
2 to 3 Weeks
Phase 2
Graphic Design
Our designers create detailed, high-fidelity visuals for every page of your store. You get to see exactly what your store will look like before we write a single line of code.
  • Homepage, collection pages, product pages, and every other key template
  • Every design is tailored to your brand and how your customers browse and buy
  • We do interactive design reviews and include revision rounds so we get it right
  • Nothing moves forward until you give your approval
UI UX design wireframes on screen
Visual First
Phase 3
Data Migration
Whether you are moving from another platform or pulling data from multiple sources, we make sure your most valuable asset, your data, gets where it needs to go safely.
  • Products, categories, customer records, order history, and content all come along
  • We handle migration from any platform to Shopify
  • Everything gets mapped and validated before any transfer happens
  • We run verification checks so nothing is lost or broken along the way
Data dashboard with migration metrics
Verified and Safe
Phase 4
Development
With approved designs and migrated data in hand, our development team builds your store on Shopify. Every feature, every page, every interaction, built to match what you approved.
  • Pixel-perfect implementation of your approved designs
  • Works beautifully on desktop, tablet, and mobile
  • Every feature built and tested exactly as planned
  • You see regular progress through our weekly calls
Web development code on screen
Built Right
Phase 5
ERP Integration
We connect your Shopify store with your existing business systems so that inventory, orders, and data flow seamlessly. No manual work, no double entry.
  • Your store talks to your inventory, accounting, or business management system
  • Data syncs automatically between Shopify and your ERP
  • We test the whole flow end to end to make sure it is reliable and accurate
  • Everything gets documented so your team understands how it works
Full stack web development architecture
Connected
Phase 6
Internal Quality Assurance
Before anything reaches you for review, our team runs through two full rounds of internal checks. We find and fix issues so you do not have to.
1

Round 1: Full Sweep

Every page, every feature, every link gets tested against the approved designs and requirements. We check visual accuracy, functionality, and data integrity across the board.

2

Round 2: Verification

Everything found in Round 1 gets re-tested and confirmed as resolved. Then we do one more full pass to make sure the entire store is stable, consistent, and ready for your review.

Small team testing on computers
Phase 7
Client QA
This is your moment. You get full access to explore the store, test everything, and tell us what you think. We want you to feel completely confident before we go live.
  • You get access to a fully working staging environment
  • Walk through every page the way your customers would
  • Share your feedback through our project management tool
  • We address every item on your list before moving forward
QA testing on multiple devices
Phases 8 and 9
Code Freeze & Launch Preparation
With your approval in hand, we lock things down and get everything ready for a smooth, stress-free launch day.

Code Freeze

No more changes go into the codebase. The store is locked in its approved state. This keeps things stable and removes any risk of last-minute issues. Only critical fixes are considered at this point.

Launch Preparation

We set up your domain, configure payment gateways, verify all third-party services, run final performance checks, and go through a detailed launch checklist. Everything is ready for go-live day.

Development team collaborating on support
Phase 10
30 Days Post-Launch Support
We do not disappear after launch. For 30 days, our team stays right there with you to handle any issues, answer questions, and make sure everything runs smoothly.
  • We keep an eye on the store for any issues after go-live
  • Any bugs or unexpected behavior get fixed at no extra cost
  • We answer your team's questions and provide guidance
  • We make sure the handoff to your day-to-day operations is smooth
How We Work Together
Communication & Collaboration
Clear, consistent communication is the backbone of our process. Here is exactly what you can expect throughout the project.

Daily Internal Stand-ups

Every day, our project team meets to review what got done, what is next, and whether anything is stuck. Issues get caught and resolved quickly, without waiting for a weekly call.

Weekly Client Calls

A set weekly call with you to share progress, walk you through completed work, and talk through anything that needs your input or decision. You always know where things stand.

Project Management Tool

All tasks, timelines, and updates live in our internal project management tool. You can check what is happening, what is coming next, and where we are in the process at any time.

Early Flagging of Blockers

If anything needs your attention, whether it is a decision, content, access, or feedback, we bring it up right away. We never wait until it becomes a problem. Transparency means acting early.

Payment Cycle
$55/hour & Milestone Invoices
We bill time at a clear hourly rate and align what you pay with agreed project milestones—so you fund work in steps that match delivery, approvals, and risk.
$55
Per billable hour
Milestones
Invoice per phase gate
Transparent
Hours tied to tasks
How merchants pay (milestone option)
  • Milestone schedule — Before work starts, we agree on milestones (for example: project kick-off / deposit, Discovery sign-off, Design approval, Development midpoint, pre–UAT freeze, and launch). Each milestone has a scope gate and an estimated hour band so you know what triggers the next invoice.
  • Invoice at each milestone — When a milestone is met (deliverable accepted or phase signed off), we send an invoice for hours logged against that milestone at $55/hour, plus any agreed retainer or minimum for that phase. You pay per the terms on the invoice (e.g. Net 7 / Net 15) before the next major phase begins.
  • What you see as a merchant — Time entries map to tasks in our project tool so you can reconcile hours to outcomes. If a milestone runs over the estimate, we flag it early and agree on scope or budget before continuing.
  • Out-of-scope work — Anything outside the signed milestone scope is quoted separately or rolled into the next milestone so billing stays predictable.

Typical milestone map

Kick-off deposit → Discovery complete → Design approved → Build midpoint → Client QA complete → Launch & 30-day support window. Exact splits are set in your SOW.

Merchant responsibility

Approve or request changes within the agreed window for each milestone so the team can stay scheduled. Timely payment unlocks the next phase and keeps your launch date on track.

Let's Build Something Great
Thank you for choosing Zumora.in as your Shopify partner.
We are excited to get started. Our first step is to kick off the Discovery and Planning phase and start building the foundation for your new Shopify store.
01
Schedule Kick-off
02
Begin Discovery
03
Launch Together
darshansavaliya2921@gmail.com  ·  zumora.in